When you use our website or book our services, we may collect personal information, including but not limited to your name, email address, phone number, billing information, and any other information you provide voluntarily.
We may also collect information about how you interact with our website and services, including IP addresses, browser type, device information, and pages viewed.
We may use the information we collect for the following purposes:
To process bookings, provide rental services, and respond to your inquiries.
To enhance and personalize your experience on our website, improve our services, and develop new features.
To communicate with you about your bookings, updates, promotions, and other relevant information.
To comply with legal and regulatory requirements.
We may share your information with third parties for the following purposes:
We may share your information with third-party service providers who assist us in operating our website and providing our services.
We may disclose your information if required by law or in response to a valid legal request.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
We use cookies and similar tracking technologies to collect information about your usage of our website. You can control cookies through your browser settings, but disabling them may affect your experience on our website.
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to:
You can access and update your personal information through your account settings.
You can opt-out of receiving promotional communications from us by following the instructions provided in such communications.
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the date of the last revision.
We may update this Location Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through the ATV and Buggy App.
We collect location information to provide you with location-based services and enhance your experience using the ATV and Buggy App. Location data may be collected when you locate nearby rental options, navigate to rental pickup/drop-off locations, or communicate with ATV and Buggy representatives.
The types of location information we may collect include GPS signals, Wi-Fi access points, cell towers, IP addresses, and other sensor data from your device.
We use location information to provide location-based services, improve app functionality, track rental vehicles, and ensure user and vehicle safety.
We may share location information with ATV and Buggy representatives, third-party service providers, or law enforcement as required by law.
We implement appropriate technical and organizational measures to protect location information against unauthorized access, alteration, disclosure, or destruction.
You can control the collection and use of location information through your device settings or app settings. Disabling location services may limit app functionality.
In our commitment to enhance user experience, we utilize a Scheduled Alarm feature for notifying users when ride duration has ended. This feature is useful for reminding users to manage their ride time.
The Scheduled Alarm alerts users when their ride duration ends. It ensures users are informed even if the app is not running actively.
The Scheduled Alarm feature does not collect or store personal data beyond what is necessary for its operation. Users can manage notification preferences through device settings.
We collect user data only with explicit consent and for specified purposes outlined in our Privacy Policy.
We collect only necessary data for providing and improving our services, which may include:
Name, email address, contact details (collected for support purposes).
Information about how users interact with our app (collected for analytics and performance monitoring).
We use collected data solely for the purposes stated in our Privacy Policy and Data Safety section.
We implement appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction.
We retain user data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law.
We may engage third-party service providers to assist us in providing our services, subject to strict contractual obligations and compliance with our data protection standards.
We do not sell, trade, or otherwise transfer user data to third parties for monetary gain or marketing purposes.
Wherever feasible, we anonymize or pseudonymize user data to protect user privacy.
We accurately disclose our data collection, sharing, and handling practices in our app's Data Safety form on Google Play, ensuring compliance with platform requirements.
We maintain an up-to-date Privacy Policy that clearly outlines our data practices, including the types of data collected, purposes of collection, and rights of users regarding their data.
We adhere to applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We regularly review and update our data safety practices to ensure ongoing compliance and alignment with industry best practices.
Mauritz Jarl Software House is the parent company of AtvAndBuggy, a dynamic and fast-growing platform designed to connect tourists with off-road vehicle rental companies. Our platform serves as a marketplace where tourists can easily browse, book, and rent a variety of off-road vehicles, including ATVs, buggies, and MX bikes. AtvAndBuggy acts as an intermediary between tourists and vehicle rental companies. The vehicle rental companies, who own and maintain the vehicles, create accounts on our platform and list their available vehicles for rent. Tourists use the platform to book the vehicles that best suit their needs for their adventure. Mauritz Jarl Software House charges these vehicle rental companies a commission for each successful rental. The vehicles are not owned or operated by AtvAndBuggy but are the sole responsibility of the vehicle companies. Our platform is tailored to serve the needs of both the vehicle rental companies and the tourists, offering seamless booking experiences and ensuring high levels of satisfaction for both parties.
The booking and delivery process for our services is dependent on the tourist's personal schedule. Tourists visiting our platform can book vehicles in advance according to their planned travel or adventure dates. We provide an easy-to-use calendar feature where customers can select available slots based on vehicle availability. Typically, bookings can be made several days or weeks in advance, allowing flexibility for the customer. The exact date of service is the date of the rental, which is the day the tourist arrives at the vehicle location and collects the rented vehicle. Our platform facilitates smooth coordination between tourists and vehicle providers to ensure that the vehicles are ready for the tourist on the scheduled date. The tourist will be required to show up on their booking date to retrieve the vehicle from the rental company, ensuring timely delivery of services. Our platform is tailored to serve the needs of both the vehicle rental companies and the tourists, offering seamless booking experiences and ensuring high levels of satisfaction for both parties.
AtvAndBuggy takes pride in providing clear, accurate, and detailed descriptions of the vehicles available for rent. Each vehicle listing includes comprehensive information, such as: Vehicle type (ATV, buggy, MX bike, etc.) Features of the vehicle (engine specifications, seating capacity, etc.) Price per rental, including taxes or additional fees Availability of the vehicle based on calendar dates This information is designed to ensure full transparency, giving tourists all the necessary details to make informed decisions. Our platform also ensures that our statement descriptors on payment confirmations and invoices clearly reflect the nature of the transaction. This prevents any confusion by the customer, as the descriptor clearly indicates that the charge is related to the rental of an off-road vehicle through AtvAndBuggy.
AtvAndBuggy operates with a robust dispute and refund policy aimed at minimizing the occurrence of disputes and ensuring customer satisfaction. Cancellation Policy: Customers are allowed to cancel their bookings up to 24 hours before the scheduled rental date. In such cases, they will receive a full refund. This policy provides flexibility for the tourist while ensuring minimal operational disruptions for the vehicle rental companies. On-the-Spot Refund or Replacement: If a customer arrives at the rental location and is dissatisfied with the vehicle (e.g., it does not meet their expectations), they are eligible for an immediate replacement. Should the replacement not be satisfactory, the customer can opt for a refund for that specific rental. Our flexible approach to replacements and refunds ensures that disputes are resolved swiftly, with minimal friction. Our low refund and dispute volume reflects the high quality of service we provide and the satisfaction of our customers.
AtvAndBuggy is poised to become a leading platform in the highly active tourism sector of Dubai and the UAE. While the platform has not yet launched, we are confident that the increasing demand for off-road vehicle adventures, combined with the UAE’s status as a premier global tourist destination, creates an ideal environment for our platform's future success. We are establishing strong relationships with vehicle rental companies and are committed to delivering exceptional service to our future customers. As we prepare for our official launch, our focus remains on building trust, delivering value, and ensuring that we become a preferred choice for tourists seeking off-road vehicle rentals in the region. We aim to foster a reputation for reliability, convenience, and excellent customer service, ensuring steady growth as the platform gains traction post-launch.
If you have any questions or concerns regarding our Data Safety Policy or the handling of your data, please contact us at support@atvandbuggy.com